Frequently Asked Questions

Yes! You can deposit any asset based on the Solana Network into your Trojan wallet. If you encounter issues with your deposit, try these troubleshooting steps:

• Confirm onchain (using solscan.io) that you sent to the correct address and the transaction was successful
• Verify you are using the proper, official bot link
• If transferring from a centralized exchange (CEX), verify that your transfer has been completed directly from your exchange as delays are typical

If you've checked all these steps and your SOL still hasn't arrived, contact the support team in the official Telegram chat.

Bridging typically takes approximately 18-35 minutes. You can always check your bridge status through the Mayan Bridge Explorer by searching with your wallet address.

Fees on Trojan are 0.9% with a referral or 1% without. Fees are only paid on successful transactions.

The default slippage setting on Trojan is 15%. We recommend adjusting your slippage setting up or down based on your individual trading style:

• Higher volatility may require higher slippage
• Lower volatility with bigger liquidity allows you to tighten your settings

If you frequently encounter timeouts or transaction failures due to "slippage exceeded", consider increasing your slippage percentage.

Note that Token22 and SPL22 token extensions may include taxes that affect the required slippage to successfully complete a transaction. Make sure your slippage setting takes these taxes into account.

A gas priority fee is paid to the network to prioritize your transaction and result in the fastest execution onchain. Trojan has three options:

• Fast: 0.0015 SOL per transaction
• Turbo: 0.0075 SOL per transaction
• Custom: Set your own priority fee

Higher priority fees generally result in faster transaction confirmation times, which can be crucial in volatile market conditions.

MEV Protection (JITO Slots) ensures that your transaction will be private and can't be attacked by MEV bots. By leveraging MEV Protection, your transaction can't be detected in a mempool to be frontrun.

To activate MEV Protection:

1. Go to main menu (type /start) and click on "Settings"
2. In Settings menu you can enable MEV Protect for Buys and Sells separately

Note: Approximately only 30% of Validators provide MEV Protected private transactions (JITO Slots), which is why it can slow down your transaction speed. If speed is your priority, you might consider disabling this feature.

This error occurs when during execution and/or simulation your set slippage percentage was exceeded. To resolve this:

• Increase your slippage setting
• Use the "proceed anyway" button if available
• If copy trading, update your slippage settings in your copy trade module

This error means you do not have sufficient SOL to execute the transaction. Check your priority tip settings and ensure you provide enough cushion for your selected priority tip, network and transaction fees.

This could indicate that you have been blacklisted/frozen (rugged) by the token. Check your token account on solscan.io by following these steps:

1. Go to your wallet on solscan.io
2. Navigate to portfolio
3. Find the token you're looking for
4. Click through to the account
5. In the top right, check if the account is frozen

If the account is frozen, unfortunately, you won't be able to sell this token.

The token might be hidden. Check your hidden tokens in settings and unhide the token to see it in your positions and your sell menu.

Go to Settings -> Show/Hide Tokens to manage your visible tokens.

If your copy trading is not working, try these troubleshooting steps:

1. Confirm you've activated the copy trade module by clicking ➕Add
2. Confirm you have the appropriate target wallet set up
3. Review solscan.io to ensure your target wallet is trading in supported pools:
   • Supported pools: Raydium AMM, CLMM, Meteora and Jup Routed Trades
   • Unsupported pools: Directly through ORCA, or Flux
4. Check solscan.io to ensure you are not copying a sniper or custom program:
   • Open a buy transaction in legacy mode
   • If you see "Interact with System Program" you cannot copy this wallet
   • If only copying sells, review for custom program in a buy transaction

Note that proper sniper bots spam hundreds or thousands of transactions and cannot be copied. Snipers often leverage custom programs that cannot be copied. Additionally, Trojan doesn't support copy trading custom programs, because they can be malicious and fake swaps to exploit copy trading bots.

The easiest way to unwrap wSOL in your wallet is to export your wallet to Phantom and simply unwrap in Phantom. You can access your private key in Settings -> Wallets -> Export.

From the /start menu click on the Limit Orders button. You can close individual or all limit orders from this menu.

From the /start menu click on the DCA Orders button. You can close individual or all DCA orders from this menu.

You can access your private key in Settings -> Wallets -> Export. From there you can export to the wallet provider of your choice. Our recommendation is to leverage Phantom or Solflare.

You can import your own wallet via private key in Settings -> Wallets -> Import. Follow the prompts and acknowledge the warnings.